OneBlink vs Jotform:
Which is better for your organisation?

Tailored specifically for Government agencies and regulated industries, this review compares two leading platforms for forms, apps and workflow management: OneBlink and Jotform. We’ll explore the key differences between these platforms, focusing on the critical features that matter most to public sector teams - scalability, compliance, security, and the ability to support digital transformation.

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Teams working in the public sector and regulated industries have their own set of unique challenges. To thrive, you need more than just a form builder. You need a platform that grows with you, ensures compliance, and supports your digital transformation.

This comparison between OneBlink and Jotform has been carefully prepared to provide organisations with a clear, factual view of how each platform meets real-world needs.

Using GPT-powered research to independently collate and verify the data against OneBlink's Starter Tier and Jotform’s first paid tier (Bronze Plan), this analysis highlights key functional, security, and operational differences that matter when delivering critical services.

Rather than focusing on surface-level features, this review considers scalability, extensibility, compliance, and digital transformation readiness - the foundations that public sector teams require to operate effectively in today’s environment. Every point has been fact-checked to ensure an accurate, non-repetitive comparison based on real product capabilities, not marketing claims.

The following side-by-side review explains why OneBlink remains the smarter choice for the Public Sector and regulated industries seeking more than just form building - a true partner for organisations wanting to 'work better'.

Entry Level Plan Overview

OneBlink
Jotform
Form Creation Limits
Total number of forms users can create

UNLIMITED

25

Monthly Form Submission Capacity
Number of form submissions allowed each month

5,000

1,000

Data Storage Limits
Upload storage available for form responses

UNLIMITED

10 gb

Comparison Summary

Entry Level Plans

While the entry level for Jotform is more affordable, it comes with strict limitations on form creation and monthly form submissions, which may pose challenges for growing teams or high-traffic use cases.

In contrast, OneBlink is built for scale - offering unlimited forms and data storage, and supporting up to 60,000 submissions annually. This makes OneBlink well-suited for growing teams, complex workflows and managing high volumes of form data.

Form Building Capabilities

OneBlink
Jotform
Form Builder Users
Number of people who can use the form builder

UNLIMITED

1

Number of Form Field Types
Form field variations that can be used

38

15

Multi-page Forms
Forms split across pages
ReCaptcha
Spam protection
Signature Capabilities
Ability to capture signature in form
Conditional Logic
Display or hide fields based on user responses
Calculations
Fields that can perform calculations
Data/Submissions Viewer
View submission data
Embed Forms Anywhere
Integrate forms into sites without provider branding
?

Partially

Form Templates
Pre-built form designs
PDF Form Import and Conversion
Convert PDFs into forms
Form Versioning
Track form revisions
Archiving Forms
Manage whether a form is active or archived
Regex on Form Fields
Advanced input validation
Virus Scanning Attachments
Scan files on submission for viruses

Comparison Summary

Form Building Capabilities

Both platforms offer strong form-building functionality, but OneBlink delivers greater flexibility out-of-the-box, with more field types, built-in validation, and support for contextual pre-filling. Jotform relies more heavily on widgets and manual workarounds to achieve similar outcomes.

For public sector teams working with accessibility, compliance, or mobile-first requirements, OneBlink’s approach ensures fewer compromises and faster time to deployment.

Workflow Capabilities

OneBlink
Jotform
Generate PDF Receipt
Auto-generate PDF copies
Multi step Approval Workflows
Layered approval steps
Payment Gateways
Accept online payments
Calendar Booking Events
Schedule events via forms
Submission Events
Trigger actions on draft, submission or post approval
IoT Ready
Forms pre-populated with contextual data from IoT technology (RFiD, BLE Beacons, NFC, QR Codes)

Comparison Summary

Workflow Capabilities

OneBlink stands out with its ability to automate form submissions using multi-step approvals, logic-based triggers, and back-end API actions. It supports both no-code and developer workflows that adapt to complex real-world scenarios.

Jotform offers basic approval flows, but lacks granular event triggers or dynamic backend actions, making it more suitable for simple form routing than enterprise-grade automation.

App Capabilities

OneBlink
Jotform
Public Users
People who can use the app without logging in.

UNLIMITED

UNLIMITED

Authenticated Users
Number of people who need to sign in to use the app

100

UNLIMITED

App Type
Web App, PWA (Progressive Web App) or Native

PWA

Web App

Custom Branding
Use your organisation's logo/icon
?

Partially

Custom CSS
Customise form appearance
Drafts Capabilities
Save form progress
Offline Ready
Work without connectivity

Comparison Summary

App Capabilities

While both platforms support mobile-friendly experiences, only OneBlink enables full deployment as a Progressive Web App (PWA). This gives users a seamless, branded interface with offline support and deep device integration.

Jotform Apps, while easy to configure, remain browser-dependent and fall short of true PWA capability, especially in field-based or offline contexts.

Advanced Tools

OneBlink
Jotform
Number of out-of-the-box Integrations
Connecting external products and platforms

18

100+

Environments
Dev / Test / Prod environments
?

1

Lists and Lookups Builder
Dynamic data selection
Power Automate Connector
Microsoft platform and workflow integration
Account Permissioning
Manage user permissions
Email Template Builder
For custom email notifications

Comparison Summary

Advanced Tools

OneBlink empowers business users to create lookup lists, dynamic fields, and integrations without developer input - unlocking faster delivery and greater control. Jotform does offer more native integrations but lacks key no-code tools for building reusable logic and prefilled data sets.

For teams that want to move fast without waiting on IT, OneBlink reduces friction while still offering strong governance controls.

Developer Tools

OneBlink
Jotform
API Hosting
Host custom API endpoints
CDN Hosting
Hosting of bespoke solutions
SDK
Developer toolkit

Comparison Summary

Developer Tools

OneBlink is built for extensibility, offering hosted APIs, SDKs, and CDN support for fully bespoke form experiences. This makes it easy to plug into existing infrastructure or deliver advanced use cases.

Jotform provides a public API, but stops short of offering developer environments or deeper customisation paths, requiring external workarounds for even modest extensions.

Security

OneBlink
Jotform
ISO 27001 Compliant
Meets security standards
Multi-factor Authentication
Extra login security
Platform Architecture
What is the platform built on

AWS

AWS

Data Sovereignty
Is saved data kept within that region

Comparison Summary

Security

Both platforms meet Multi-factor authentication standards (MFA), but OneBlink goes further by offering regional data sovereignty - crucial for Government. Jotform limits this capability to its Enterprise plan. OneBlink is also ISO 27001 compliant, a requirement for most Government agencies looking to adopt new software solutions.

For teams with strict compliance mandates, OneBlink provides more assurance around data control, hosting transparency, and ongoing governance.

Accessibility

OneBlink
Jotform
WCAG Compliant
Outputs of platform meet accessibility guidelines

VPAT Available

?

Partially

Comparison Summary

Accessibility

OneBlink is designed to meet accessibility standards by default, ensuring that all form users, including those using assistive technologies, have a consistent experience.

Jotform partially meets WCAG 2.1 A and AA, but only with its Classic Form layout, placing the burden of accessibility compliance on the form builder rather than the platform.

Work better with OneBlink today

Still not sure what makes sense for your team. Whether you have follow-up questions, would like to see a demonstration of the OneBlink platform, or have a challenge you want to test in both OneBlink and Jotform, why not contact us or schedule a discovery call.