OneBlink vs ArcGIS Survey123:
Feature by feature breakdown

ArcGIS Survey123 is a popular choice for field data collection, especially when geolocation is critical. But for organisations seeking broader workflow capabilities, automation, and branding control, how well does it compare? This comprehensive feature-by-feature comparison examines the first paid tier of ArcGIS Survey123 across over 40 criteria - including form logic, offline access, integrations, customisation, and accessibility - to help teams make an informed decision.

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Public sector and regulatory teams need more than digital forms — they need platforms that support complex workflows, flexible deployment, and seamless integration with the systems they already rely on.

This comparison between ArcGIS Survey123 and OneBlink focuses on the real-world capabilities of each platform across more than 40 key criteria, from offline support and conditional logic to workflow automation, branding, and integration extensibility.

Using GPT-powered analysis to gather and validate data from product documentation and platform guidance, the review explores how both solutions serve teams working in high-compliance, field-based, or digitally transforming environments.

While ArcGIS Survey123 shines in geospatial data capture and Esri-native use cases, OneBlink offers a broader, more adaptable toolset for building custom forms, automating processes, and managing compliance-ready workflows — all without the steep learning curve or infrastructure lock-in.

What follows is a side-by-side breakdown designed to help organisations choose the right tool for smarter, scalable, and more responsive digital service delivery.

Entry Level Plan Overview

OneBlink
Survey123
Form Creation Limits
Total number of forms users can create

UNLIMITED

?

UNLIMITED

Monthly Form Submission Capacity
Number of form submissions allowed each month

5,000

?

UNLIMITED

Data Storage Limits
Upload storage available for form responses

UNLIMITED

?

UNLIMITED

Comparison Summary

Entry Level Plans

Both platforms allow unlimited form creation and builder access, but OneBlink includes unlimited monthly submissions and storage as standard. In contrast, ArcGIS Survey123 users must manage usage through a credit-based system in ArcGIS Online, where form submissions, storage, and processing can quickly consume allocated credits.

For field teams conducting inspections or audits at scale, OneBlink offers a more predictable and transparent usage model. Survey123 may require additional planning and budget allocation to avoid running into credit limits as data collection ramps up.

Form Building Capabilities

OneBlink
Survey123
Form Builder Users
Number of people who can use the form builder

UNLIMITED

UNLIMITED

Number of Form Field Types
Form field variations that can be used

38

21

Multi-page Forms
Forms split across pages
ReCaptcha
Spam protection
Signature Capabilities
Ability to capture signature in form
Conditional Logic
Display or hide fields based on user responses
Calculations
Fields that can perform calculations
Data/Submissions Viewer
View submission data
Embed Forms Anywhere
Integrate forms into sites without provider branding
?

Partially

Form Templates
Pre-built form designs
PDF Form Import and Conversion
Convert PDFs into forms
Form Versioning
Track form revisions
Archiving Forms
Manage whether a form is active or archived
Regex on Form Fields
Advanced input validation
Virus Scanning Attachments
Scan files on submission for viruses

Comparison Summary

Form Building Capabilities

Survey123 offers solid form-building tools with a strong geospatial lens, especially for teams using Survey123 Connect. It supports calculations, conditional logic, and multi-page layouts. However, it lacks spam protection, eSignatures, and PDF import - areas where OneBlink excels.

OneBlink offers more field types and a more flexible builder, with native regex validation, automatic PDF generation, and digital signatures. With built-in integration to ArcGIS, teams can design rich, location-aware inspection forms without being locked into Esri’s interface.

Workflow Capabilities

OneBlink
Survey123
Generate PDF Receipt
Auto-generate PDF copies
Multi step Approval Workflows
Layered approval steps
Payment Gateways
Accept online payments
Calendar Booking Events
Schedule events via forms
Submission Events
Trigger actions on draft, submission or post approval
IoT Ready
Forms pre-populated with contextual data from IoT technology (RFiD, BLE Beacons, NFC, QR Codes)

Comparison Summary

Workflow Capabilities

Survey123’s workflow capabilities are limited out-of-the-box, relying heavily on third-party tools like Power Automate for basic automations. There’s no native support for approval flows, submission-triggered events, or PDF/email generation.

OneBlink enables no-code configuration of multi-step approvals, branching workflows, and auto-generated outputs—ideal for inspections, risk assessments, and compliance processes. Its Esri connector ensures that geospatial workflows can still feed into or out of ArcGIS systems as needed.

App Capabilities

OneBlink
Survey123
Public Users
People who can use the app without logging in.

UNLIMITED

UNLIMITED

Authenticated Users
Number of people who need to sign in to use the app

100

?

1

App Type
Web App, PWA (Progressive Web App) or Native

PWA

Mobile/Native

Custom Branding
Use your organisation's logo/icon
Custom CSS
Customise form appearance
Drafts Capabilities
Save form progress
Offline Ready
Work without connectivity

Comparison Summary

App Capabilities

Both platforms provide offline-capable mobile apps for field data collection. Survey123 stands out in GIS-heavy environments, but it lacks features such as calendar bookings, payment integration, and contextual form loading via BLE or NFC.

OneBlink offers all of the above, allowing asset inspections, safety checks, and permit requests to be enriched with triggers like RFID or QR scans. Thanks to its Esri connector, spatial data can still be central to the process - without sacrificing user experience.

Advanced Tools

OneBlink
Survey123
Number of out-of-the-box Integrations
Connecting external products and platforms

18

?

2

Environments
Dev / Test / Prod environments

1

Lists and Lookups Builder
Dynamic data selection
Power Automate Connector
Microsoft platform and workflow integration
Account Permissioning
Manage user permissions
Email Template Builder
For custom email notifications

Comparison Summary

Advanced Tools

Survey123 includes features like form versioning, regex validation, and archiving. But it doesn’t offer built-in virus scanning, templated emails, or auto-generated PDF receipts - all standard in OneBlink.

With OneBlink, inspection teams benefit from a more complete toolset, enabling secure, auditable, and user-friendly data collection with fewer external dependencies. Its ability to send data to ArcGIS ensures spatial fidelity remains intact.

Developer Tools

OneBlink
Survey123
API Hosting
Host custom API endpoints
CDN Hosting
Hosting of bespoke solutions
SDK
Developer toolkit

Comparison Summary

Developer Tools

ArcGIS Survey123 does not provide a dedicated SDK or environment controls. API use is limited to standard ArcGIS REST services in more expensive plans, and there’s no native option for hosting custom APIs or CDN-delivered assets.

OneBlink provides all of this - SDK access, dev/test/prod environments, API hosting, and more. With the Esri connector in place, developers can still push or pull spatial data from ArcGIS while building bespoke forms and automations around it.

Security

OneBlink
Survey123
ISO 27001 Compliant
Meets security standards
Multi-factor Authentication
Extra login security
Platform Architecture
What is the platform built on

AWS

Azure

Data Sovereignty
Is saved data kept within that region

Comparison Summary

Security

Both platforms are ISO 27001 certified and support multi-factor authentication. However, ArcGIS Online is hosted in US-based Azure regions by default, limiting data sovereignty options for non-US users.

OneBlink provides AWS-based hosting with local data residency in Australia, Canada, or the US. For governments requiring in-region storage, this makes it easier to comply with sovereignty and privacy policies - while still supporting Esri integration when needed.

Accessibility

OneBlink
Survey123
WCAG Compliant
Outputs of platform meet accessibility guidelines

VPAT Available

?

Partially

Comparison Summary

Accessibility

Survey123 offers partial WCAG 2.1 compliance, particularly in web forms. However, forms built using Survey123 Connect or rendered on mobile may fall short of full accessibility standards.

OneBlink ensures WCAG compliance by default across its public-facing forms - critical for councils, agencies, and regulatory teams. This makes it easier to deliver accessible, inclusive services without needing to sacrifice spatial data thanks to its Esri integration.

Work better with OneBlink today

Still not sure what makes sense for your team. Whether you have follow-up questions, would like to see a demonstration of the OneBlink platform, or have a challenge you want to test in both OneBlink and Survey123, why not contact us or schedule a discovery call.